Partner Privacy Policy

We may collect the following categories of information from our Partners:

1.1 Business Information

• Organization or company name
• Business registration details
• Office address
• Business email address
• Business phone number
• Website and social media profiles

1.2 Partner Account Information

• Partner account credentials
• Authorized representative details
• Job title and designation
• Login information
• Account preferences

1.3 Payment and Billing Information

• Bank account information
• Payment details
• Tax information (where applicable)
• Billing records
• Transaction history

1.4 Service Usage Information

• Platform activity
• Dashboard usage
• Reports accessed
• Course and learner management activities
• API usage (if applicable)

1.5 Communications

• Emails
• Support requests
• Feedback
• Surveys
• Business correspondence

1.6 Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Cookies
• Log files

We collect Partner information through:

• Partner registration forms
• Business agreements
• Direct communications
• Platform usage
• Cookies and similar technologies
• Customer support interactions
• Payment processing
• Third-party integrations authorized by the Partner

We use Partner data to:

• Create and manage Partner accounts.
• Deliver Partner Services and platform features.
• Process payments and invoices.
• Manage learner enrollments and organizational access.
• Provide technical and customer support.
• Communicate important updates and service announcements.
• Improve the Welldux platform and user experience.
• Monitor platform performance and security.
• Detect fraud, misuse, or unauthorized activities.
• Comply with applicable legal and regulatory requirements.
• Develop new products, features, and services.
• Analyze platform usage and generate business insights.

Welldux does not sell Partner data.

We may share Partner information only with:

• Authorized Welldux employees.
• Trusted technology and cloud service providers.
• Payment processing providers.
• Customer support providers.
• Legal, regulatory, or government authorities where required by law.
• Professional advisors such as auditors, accountants, or legal consultants.
• Business partners where necessary to provide requested services and with appropriate safeguards.

All third-party service providers are required to protect Partner information and use it only for authorized purposes.

4.1 Financial Information

Welldux may share financial information with authorized Partners to facilitate billing, payments, revenue reporting, and other business operations. This may include invoices, payment confirmations, transaction summaries, revenue reports, and applicable tax documentation.

Any financial arrangements between Welldux and its Partners, including revenue sharing, commissions, licensing fees, referral incentives, payment schedules, and other commercial terms, are governed by the applicable Partner Agreement or other written agreement between Welldux and the Partner.

Welldux implements appropriate administrative, technical, and organizational security measures to protect Partner information against unauthorized access, disclosure, alteration, or destruction.

These measures include:

• Secure servers
• Data encryption where appropriate
• Access controls
• Authentication mechanisms
• Secure payment processing
• Regular security monitoring

Partners are responsible for maintaining the confidentiality of their account credentials and should notify Welldux immediately if unauthorized access is suspected.

We retain Partner information only for as long as necessary to:

• Provide our Services.
• Fulfill contractual obligations.
• Resolve disputes.
• Maintain business records.
• Comply with legal, tax, and regulatory requirements.

When data is no longer required, it will be securely deleted or anonymized where appropriate.

As a Welldux Partner, you may have the right to:

• Access your information.
• Update or correct inaccurate information.
• Request deletion of your Partner account, subject to legal and contractual obligations.
• Request a copy of your information.
• Object to certain data processing activities where permitted by law.
• Withdraw consent where processing is based on consent.

Requests may be submitted to the Welldux Support Team.

Welldux uses cookies and similar technologies to:

• Keep Partners signed in.
• Remember preferences.
• Improve platform performance.
• Analyze website usage.
• Enhance security.
• Personalize the user experience.

Partners can manage cookie preferences through their browser settings; however, disabling cookies may affect certain platform features.

Welldux may update this Privacy Policy from time to time to reflect changes in our Services, legal obligations, or business practices.

Material changes will be communicated through the platform, email, or other appropriate communication channels. Continued use of the Services after the updated policy becomes effective constitutes acceptance of the revised Privacy Policy.

If you have any questions about this Privacy Policy or how Welldux processes Partner information, please contact us:

Welldux Support Team

Email: support@welldux.com

Website: www.welldux.com

We are committed to protecting Partner information and maintaining a secure and trusted business environment.